Shipping policy

Shipping Policy

At Oakline Living, we are committed to delivering your order quickly and safely. Please review our shipping policy below for full details on processing times, delivery estimates, and shipping conditions.

Order Processing

All orders are processed within 1–3 business days (Monday – Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times vary depending on your location:

  • Domestic Shipping: 5–10 business days

  • International Shipping: 7–15 business days

Shipping times are estimates and may vary due to factors outside our control, such as carrier delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

Delays & Issues

While we strive to meet all delivery estimates, delays can occasionally occur due to:

  • High demand periods

  • Shipping carrier delays

  • Customs inspections (for international orders)

We appreciate your patience and understanding in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Oakline Living is not responsible for lost or stolen packages confirmed as delivered.
If you experience an issue, please contact the shipping carrier directly.

Contact Us

If you have any questions about your shipment, feel free to contact us:

Email: oaklineliving@gmail.com

We aim to respond to all enquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed